Words From Our Clients

Here at SeqGen, customer happiness is the highest priority. In efforts to ensure we are performing at the highest level of customer service, a series of testimonials were executed to evaluate client case studies. The following is one company's testimonial of their service with SeqGen.

Company: The Canadian Centre for DNA Barcoding (CCDB)

Name: Constantine Christopoulos

Tell us about yourself.

"I am a lab manager for the Canadian Center for DNA Barcoding (CCDB). We are located in Ontario, Canada. Our labs perform biodiversity studies all over the world. I've been working here around 6 years."

Can you give a background on your work with SeqGen?

"We probably wouldn't have known about SeqGen, because the science community is so small and we are located so far from SeqGen, but one of our colleagues had used them in the past and highly recommended them. We started working with SeqGen about 5 years ago, and have relied on them for our DNA sequencing ever since."

How would you describe your relationship with SeqGen?

"SeqGen has been the best for DNA sequencing by far. I really have nothing to complain about. The customer service has been excellent, and their equipment has been reliable. I would highly recommend them and I feel there is no comparison. The people at SeqGen are, also, extremely courteous. The level of experience in their engineers really has provided us with the best possible results."

Would you recommend SeqGen to other labs and facilities?

"Absolutely. Without a doubt."

Will you continue to use SeqGen for your DNA sequencing needs?

"Yes, like I said before, SeqGen is by far the best DNA sequencing provider, that I'm aware of, and we will happily continue to work with them."

We want to thank everyone who participated in our testimonials. Here at SeqGen we aspire to be the best we can be, and rely on your feedback to do that.



 

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SeqGen is an independently owned and operated provider of repair services and refurbished laboratory equipment. Any product names, logos, brands, and other trademarks or images featured or referred to within the SeqGen website and/or on any social media forum are the property of their respective trademark holders or OEMs. These trademark holders are not affiliated with SeqGen or its website. These trademark holders do not sponsor or endorse SeqGen or any of its products or comments. The use of any trade name or trademark is for identification and reference purposes only and does not imply any association with the trademark holder of their product brand.