As a matter of fact, if you have one of these machines you’ve probably already gotten a notice saying that you’ll have to upgrade your technology if you’d like to continue maintenance. Lucky for you, SeqGen plans on covering these machines for many years to come!
While there will come a time when you should probably retire your machine, it should happen on your terms, not the manufacturer’s. Depending on your lab’s budget, needs and level of throughput, it might make sense to go ahead and take advantage of an opportunity to upgrade. However, many times it will make sense to remain with the machine you know. In fact, you can service your ABI 3130 or 7900HT for the next 20 years with SeqGen for the same amount it would cost you to upgrade to a new machine.
Our engineers are put through an extensive training program where they are immersed in our culture of excellent customer service and product expertise. During this time, all of our candidates are trained in a variety of services such as:
Of course there are plenty of routine maintenance procedures you can do yourself that will help keep your machine and it’s countless moving parts in tip-top shape. One of the easiest and most beneficial is the capillary array wash. Washing your capillary array regularly can improve cycle resolution and extend the life of your array - big news since the manufacturer charges up to $6000 for one of these pieces.
If you’re ready to discuss the service options right for your lab, feel free to contact us for more information or a quote.