Fix EVO_EVO_013_004 on Tecan EVO: Real or False Collision

20 April 2025

Seeing the EVO_EVO_013_004 error code flash on your Tecan Freedom EVO system—especially when there’s no actual physical collision—can be frustrating and confusing. Don’t panic—you’re not alone! Discover the steps to resolve both real and false collision issues.

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The SeqGen Lab Fun Break: April 2025 Crossword

10 April 2025

Did you enjoy cracking the March crossword? Well, get ready for another exciting challenge—our April crossword is here! This time, we’re celebrating Easter with a puzzle full of festive clues and fun twists.

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Troubleshooting Leak Detection on 3500 Series Genetic Analyzers

20 March 2025

Unexpected error messages can be frustrating, especially when they disrupt your sequencing workflow. One common issue that 3500 Series Genetic Analyzer users encounter is: “ERROR: Leak detected during bubble compression.

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The SeqGen Lab Fun Break: March 2025 Crossword

10 March 2025

Did you enjoy our February crossword? Get ready for another round—our March puzzle is here! Whether you’re a seasoned solver or just in it for fun, this month’s puzzle is here to give your brain a playful workout and brighten your day!

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Minimize Downtime: Get Quick Lab Support with Chrome Remote Desktop

20 February 2025

Have you ever been in the middle of a busy lab day when your instrument suddenly has an issue? Downtime is frustrating, especially when you need immediate access to data or diagnostic tools. Don’t worry, we’ve got your back.

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The SeqGen Lab Fun Break: February 2025 Crossword

10 February 2025

Your lab work keeps you busy, but even the best minds need a break! Take a moment to recharge with our February crossword—an engaging way to refresh your mind while staying in the lab mindset.

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Instrument Decommissioning and Recommissioning for Your Lab Relocation

31 July 2023

Instrument relocation is an unavoidable part of a lab relocation, transition or lab rearrangement. Regardless of moving distance, a successful relocation involves a two-part process of decommissioning and recommissioning to ensure that the instrument is up and running smoothly at the new location with minimum delays.

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How to request our services for your instruments?

10 May 2023

At SeqGen, we value your time and always strive to make requesting our services as efficient and streamlined as possible. By understanding how the process works, we can save you valuable time. 

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­­Trade in 3130 Series for 3500 Series DNA Analyzer while supplies and promotions last

28 April 2023

You may already know that Thermo Fisher has discontinued the 3130 Series Genetic Analyzer consumables and no longer offers service for this series. After utilizing your 3130 Series capillary array to its max capacity, exploring alternative options for DNA analyzers is advisable. It would be cost-effective to replace the instrument rather than keep it in your lab.

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Perform routine maintenance for mobile phases in the LCMS system

11 April 2023

When it comes to liquid chromatography, the mobile phase plays a critical role in carrying the sample through the chromatography column and into the mass spectrometer.

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SeqGen is an independently owned and operated provider of repair services and refurbished laboratory equipment. Any product names, logos, brands, and other trademarks or images featured or referred to within the SeqGen website and/or on any social media forum are the property of their respective trademark holders or OEMs. These trademark holders are not affiliated with SeqGen or its website. These trademark holders do not sponsor or endorse SeqGen or any of its products or comments. The use of any trade name or trademark is for identification and reference purposes only and does not imply any association with the trademark holder of their product brand.