September is here, and that means football season is officially underway! 🏈 To celebrate the NFL kickoff, we’ve created a special crossword puzzle that blends your favorite teams, positions, and plays with a playful nod to lab life.

To our valued customers,

You may have received information regarding third-party services. We understand you want to ensure your instrument receives the best possible maintenance. Therefore, we urge you to contact us for a fact-check before making any final decisions.

Are you seeing the frustrating error message "C:\ProgramData\Tecan\EVOware\Intro.ini is missing or incorrect" when you power on your instrument? This issue can be caused by an improper shutdown of the software or the system, which can corrupt or delete critical configuration user record files.

Are you a Tecan user who's encountered the frustrating "Error while connecting to MCS server: Invalid pointer" message when launching your EVOware Standard software? This issue can seem daunting, but it's often caused by improper shutdowns, driver conflicts, or hardware connection problems. This blog post provides a step-by-step troubleshooting guide to help you get back up and running.

Encountering an error message like "EVO_EVO_013_230: Te-Motion error" on your channel/cable assembly can be frustrating, especially when it prevents you from using the instrument. This error often appears to happen randomly, sometimes during initialization or in the middle of a script, particularly when the system is aspirating, dispensing, or picking up a Diti tip. While a simple restart might clear the error temporarily, it often returns and eventually becomes permanent.