Murphy’s Law states: Whatever CAN go wrong, WILL go wrong. As hard as we all try to make sure we are careful to avoid problems, problems are an inevitable fact of life. The sooner we accept this, the sooner we’ll be able to get our machines back up and running! So whatever problem comes your way, when it comes to DNA sequencers, SeqGen is here to help.
Everyone knows to stop at a red light, slow down for a speed bump, or to walk carefully when there is a “caution, wet floor” sign. Signs are there to give us a hint about what we should do next, and luckily for you, DNA Sequencing machines give you signs to help you out.
Judging from the number of “Out of Office” replies we are receiving these days, it seems that many of you are enjoying some well-deserved time off. You will get the same response from me if you email in the next two weeks! Luckily, the amazing SeqGen team is awaiting your call and can help you with any service issue you may be facing. If you are planning an extended absence, don’t forget to also give your sequencer, PCR, or qPCR machine the proper vacation it needs.
