Are you seeing the frustrating error message "C:\ProgramData\Tecan\EVOware\Intro.ini is missing or incorrect" when you power on your instrument? This issue can be caused by an improper shutdown of the software or the system, which can corrupt or delete critical configuration user record files.

Are you a Tecan user who's encountered the frustrating "Error while connecting to MCS server: Invalid pointer" message when launching your EVOware Standard software? This issue can seem daunting, but it's often caused by improper shutdowns, driver conflicts, or hardware connection problems. This blog post provides a step-by-step troubleshooting guide to help you get back up and running.