--- title: SeqGen Blog | Susan Henry (6) description: (6) --- - [MARKETPLACE](https://seqgen.com/marketplace/) - [CAREERS](https://seqgen.com/careers/) - [TERMS & CONDITIONS](https://seqgen.com/wp-content/uploads/2026/03/POL_011-Rev.A_Terms-and-Conditions-of-Sales-for-Products-and-Services.pdf) - [ISO 9001 CERTIFICATE](https://seqgen.com/wp-content/uploads/2026/01/SeqGen-Final-Cert_2026-2029.pdf) - [SALES INQUIRY](https://seqgen.com/sales-inquiry/) - [SERVICE REQUEST](http://seqgen.com/service-request/) - [TESTIMONIALS](https://seqgen.com/testimonials/) [![SeqGen](https://seqgen.com/wp-content/uploads/2020/03/seqgen_logo.png)](https://seqgen.com/) - [SeqMo Rewards](https://seqgen.com/seqmo-rewards/) - [HOME](https://seqgen.com/) - [ABOUT US](https://seqgen.com/about-us/) - [Our History](https://seqgen.com/about-us/our-history-2/) - [Our Engineers](https://seqgen.com/about-us/our-engineers/) - INSTRUMENT MODEL - [LC/MS](https://seqgen.com/instrument-model/lc-ms/) - [Sciex 3000 system](https://seqgen.com/instrument-model/lc-ms/api-3000/) - [Sciex 3200 system](https://seqgen.com/instrument-model/lc-ms/api-3200/) - [Sciex 4000 system](https://seqgen.com/instrument-model/lc-ms/api-4000/) - [Sciex 4500 system](https://seqgen.com/instrument-model/lc-ms/api-4500/) - [Sciex 5500 system](https://seqgen.com/instrument-model/lc-ms/api-5500/) - [Sciex 6500 system](https://seqgen.com/instrument-model/lc-ms/api-6500/) - [LC systems](https://seqgen.com/instrument-model/lc-ms/lc-systems/) - [DNA Analyzer](https://seqgen.com/instrument-model/dna-analyzer/) - [ABI 3100](https://seqgen.com/instrument-model/dna-analyzer/abi-3100/) - [ABI 3130/3130XL](https://seqgen.com/instrument-model/dna-analyzer/abi-3130-3130xl/) - [ABI 3500/3500XL](https://seqgen.com/instrument-model/dna-analyzer/abi-3500-3500xl/) - [ABI 3730/3730XL](https://seqgen.com/instrument-model/dna-analyzer/abi-3730-3500xl/) - [Real-Time PCR](https://seqgen.com/instrument-model/real-time-pcr/) - [ABI 7300/7500](https://seqgen.com/instrument-model/real-time-pcr/abi-7300-7500/) - [ABI 7900](https://seqgen.com/instrument-model/real-time-pcr/abi-7900/) - [Thermal Cyclers](https://seqgen.com/instrument-model/thermal-cyclers/) - [ABI 2720](https://seqgen.com/instrument-model/thermal-cyclers/abi-2720-2/) - [ABI 9700](https://seqgen.com/instrument-model/thermal-cyclers/abi-9700/) - [ABI 9800](https://seqgen.com/instrument-model/thermal-cyclers/abi-9800/) - [Liquid Handler](https://seqgen.com/instrument-model/liquid-handler/) - [Tecan Freedom Evo](https://seqgen.com/instrument-model/liquid-handler/tecan-freedom-evo/) - [Microplate Reader](https://seqgen.com/instrument-model/microplate-reader/) - [Coming Soon](https://seqgen.com/instrument-models/microplate-reader/) - [SALES](https://seqgen.com/sales/) - [SERVICE](https://seqgen.com/service/) - [CONTACT](https://seqgen.com/contact/) - [BLOG](https://blog.seqgen.com) - [HOME](http://seqgen.com/) - [ABOUT US](https://seqgen.com/about-us/) - [Our History](https://seqgen.com/about-us/our-history-2/) - [Our Engineers](https://seqgen.com/about-us/our-engineers/) - INSTRUMENT MODEL - [LC/MS](https://seqgen.com/instrument-model/lc-ms/) - [Sciex 3000 system](https://seqgen.com/instrument-model/lc-ms/api-3000/) - [Sciex 3200 system](https://seqgen.com/instrument-model/lc-ms/api-3200/) - [Sciex 4000 system](https://seqgen.com/instrument-model/lc-ms/api-4000/) - [Sciex 4500 system](https://seqgen.com/instrument-model/lc-ms/api-4500/) - [Sciex 5500 system](https://seqgen.com/instrument-model/lc-ms/api-5500/) - [Sciex 6500 system](https://seqgen.com/instrument-model/lc-ms/api-6500/) - [DNA ANALYZER](https://seqgen.com/instrument-model/dna-analyzer/) - [ABI 3100](https://seqgen.com/instrument-model/dna-analyzer/abi-3100/) - [ABI 3130/3130XL](https://seqgen.com/instrument-model/dna-analyzer/abi-3130-3130xl/) - [ABI 3500/3500XL](https://seqgen.com/instrument-model/dna-analyzer/abi-3500-3500xl/) - [ABI 3730/3730XL](https://seqgen.com/instrument-model/dna-analyzer/abi-3730-3500xl/) - [REAL-TIME PCR](https://seqgen.com/instrument-model/real-time-pcr/) - [ABI 7300/7500](https://seqgen.com/instrument-model/real-time-pcr/abi-7300-7500/) - [ABI 7900](https://seqgen.com/instrument-model/real-time-pcr/abi-7900/) - [THERMAL CYCLERS](https://seqgen.com/instrument-model/thermal-cyclers/) - [ABI 2720](https://seqgen.com/instrument-model/thermal-cyclers/abi-2720-2/) - [ABI 9700](https://seqgen.com/instrument-model/thermal-cyclers/abi-9700/) - [ABI 9800](https://seqgen.com/instrument-model/thermal-cyclers/abi-9800/) - [LIQUID HANDLER](https://seqgen.com/instrument-model/liquid-handler/) - [Tecan Freedom Evo](https://seqgen.com/instrument-model/liquid-handler/tecan-freedom-evo/) - [SALES](https://seqgen.com/sales/) - [SERVICE](https://seqgen.com/service/) - [CONTACT](https://seqgen.com/contact/) - [SERVICE REQUEST](https://seqgen.com/service-request/) - [SALES INQUIRY](https://seqgen.com/sales-inquiry/) - [BLOG](https://blog.seqgen.com/) - [TESTIMONIALS](https://seqgen.com/testimonials/) - [ISO 9001 CERTIFICATE](https://seqgen.com/wp-content/uploads/2026/01/SeqGen-Final-Cert_2026-2029.pdf) ## Susan Henry ### Recent Posts ## [Love Your 3130? Keep it!](https://blog.seqgen.com/love-your-3130-keep-it) 17 February 2016 We at SeqGen realize that the 3130 equipment is soon approaching obsolescence with Life Technology/Thermofisher, but we plan to maintain this Genetic Analyzer well into the future. Our experienced engineers are among the best in the industry and our customers rave about the value they receive from us. Please feel free to give us a call or [complete this form.](http://seqgen.com/go/3130/index.html) We will make sure to get a quote out to you immediately. [Read More](https://blog.seqgen.com/love-your-3130-keep-it) ## [Can You Prolong the Life of Your Capillary Array?](https://blog.seqgen.com/can-you-prolong-the-life-of-your-capillary-array) 17 February 2016 [![](http://seqgen.com/wp-content/uploads/2015/05/Polymer.png)](https://blog.seqgen.com/can-you-prolong-the-life-of-your-capillary-array) Can You Prolong the Life of Your Capillary Array? Frequently we hear from customers who are seeing less than optimal results in their sequencing data.  After ruling out mechanical problems, we often come to the conclusion that there are sample, reagent, or array related issues with the data.  When we finally narrow down the problem to the capillary array, the question inevitably arises “do I need to purchase a new array or can I do anything to bring this array back to life?” The simple answer to this question is “maybe”. [Read More](https://blog.seqgen.com/can-you-prolong-the-life-of-your-capillary-array) ## [Cost Saving Polymer Tips “They” Won’t Tell You](https://blog.seqgen.com/cost-saving-polymer-tips-they-wont-tell-you) 17 February 2016 [![](http://seqgen.com/wp-content/uploads/2015/05/Polymer.png)](https://blog.seqgen.com/cost-saving-polymer-tips-they-wont-tell-you) My mama used to tell me “you learn something new everyday”. That certainly seems to be the case for me, even after almost 10 years as Manager of SeqGen. The clever ideas I hear from our talented group of engineers never ceases to amaze me! Just the other day, James was sharing with me about the tips he gives our customers so that they can reduce their expenditure on polymer.             [Read More](https://blog.seqgen.com/cost-saving-polymer-tips-they-wont-tell-you) ## [A few words about 10x dilution buffer](https://blog.seqgen.com/a-few-words-about-10x-dilution-buffer) 17 February 2016 [![](http://seqgen.com/wp-content/uploads/2015/05/Buffer-1.jpg)](https://blog.seqgen.com/a-few-words-about-10x-dilution-buffer) I guess I would not be thorough if I did not include a few words about 10x dilution buffer to go along with our polymer and array discussions of late.  Some of this information may surprise you! [Read More](https://blog.seqgen.com/a-few-words-about-10x-dilution-buffer) ## [Water or Hi-Di Formamide? Some Interesting Information!](https://blog.seqgen.com/water-or-hi-di-formamide-some-interesting-information) 17 February 2016 [![](https://blog.seqgen.com/hubfs/HiDi_Formamide.png)](https://blog.seqgen.com/water-or-hi-di-formamide-some-interesting-information)   We love hearing from you!  After sending out our recent communication on polymer cost saving tips, we received a great question from one of our end users concerning Hi-Di.  After digging into it, we discovered some great information that we thought might be helpful to others.  Here is the background information and also our research findings.  Enjoy! [Read More](https://blog.seqgen.com/water-or-hi-di-formamide-some-interesting-information) ## [Why Use a Third Party Service Provider Anyway???](https://blog.seqgen.com/why-use-a-third-party-service-provider-anyway) 17 February 2016 [![](http://seqgen.com/wp-content/uploads/2015/06/reportgraph1-300x225.png)](https://blog.seqgen.com/why-use-a-third-party-service-provider-anyway) An email from a recent addition to the growing SeqGen family of customers reminded me of a topic near and dear to my heart – third party service providers! I wish I had a nickel for every time I have responded to this question list or similar renditions of it.  If you’ve been lucky enough to receive “the list”, I would like to take a moment to address many people’s concerns. [Read More](https://blog.seqgen.com/why-use-a-third-party-service-provider-anyway) ## [Preventative Maintenance – Is it time?](https://blog.seqgen.com/preventative-maintenance-is-it-time) 17 February 2016 [![](http://seqgen.com/wp-content/uploads/2015/06/reportgraph1-300x225.png)](https://blog.seqgen.com/preventative-maintenance-is-it-time) With the onset of Spring this year, I decided that is was time to clean out my closet. I think I literally have clothing in there from high school! You can believe me when I say that was a LONG time ago. In the same way – it may be time to do some Spring-cleaning in your laboratory. Unlike my closet, which can survive many decades of grossly outdated fashion, your sequencer or PCR machine requires a good tune-up every year.  Do the pictures above look all too familiar? [Read More](https://blog.seqgen.com/preventative-maintenance-is-it-time) ## [Pump and Lower Block Cost Saving Tips](https://blog.seqgen.com/pump-and-lower-block-cost-saving-tips) 17 February 2016 [![](http://seqgen.com/wp-content/uploads/2015/06/pump-225x300.png)](https://blog.seqgen.com/pump-and-lower-block-cost-saving-tips) My teenaged son has accused me of being OCD because we have to vacuum the entire house each week and remove our shoes before entering the house.  The jury is still out on my mental health, but I do know the life of my carpet is being prolonged!  You may also be able to prolong the life of your pump and lower block with simple “housekeeping” techniques.   Both parts can leave a huge dent in your budget if you have to replace them.  Fortunately, with a little time and care, both can last for years.  We sure hope your pump does not resemble this one!         [Read More](https://blog.seqgen.com/pump-and-lower-block-cost-saving-tips) ## [Journey to the “Almost Center” of Africa](https://blog.seqgen.com/journey-to-the-almost-center-of-africa) 17 February 2016 [![](http://seqgen.com/wp-content/uploads/2015/07/Africapng.png)](https://blog.seqgen.com/journey-to-the-almost-center-of-africa)   During the month of June, SeqGen was hired to send an engineer to Uganda.  While we are an international company, this is our first experience dispatching onto the African continent.  Aaron checked and rechecked what he planned to bring with him, knowing that he would have less than a week to complete the tasks at hand and no time to have additional parts shipped to him.  He had to wait 10 days for the yellow fever vaccine to become effective and also needed to obtain the appropriate visa. “Why?”  you may ask, were we going to Uganda?  Interestingly enough, we were hired to repair four ABI Prism 377 DNA Sequencers.  While at first glance this seems like a daunting task, it is all in a day’s work for one of SeqGen’s engineers.   [Read More](https://blog.seqgen.com/journey-to-the-almost-center-of-africa) ## [Our Love/Hate Relationship with Automation](https://blog.seqgen.com/our-love-hate-relationship-with-automation) 17 February 2016 [![](http://seqgen.com/wp-content/uploads/2015/07/Automation.png)](https://blog.seqgen.com/our-love-hate-relationship-with-automation)     This past school year my son’s high school robotics team made it to the divisional finals of the World Robotics Championship in St. Louis, Missouri. Robots from all over the world competed and were designed to stack plastic tote bins and trashcans in the fastest, most efficient way possible. The thrill of victory was sweet, yet the agony of defeat was felt when a robot arm fell off, or the robot malfunctioned causing the match to be lost. [Read More](https://blog.seqgen.com/our-love-hate-relationship-with-automation) [Previous](https://blog.seqgen.com/author/susan-henry/page/5) [All posts](https://blog.seqgen.com/all) [Next](https://blog.seqgen.com/author/susan-henry/page/7) Search this site on Google Search Google ### Subscribe to Email Updates ## [![New Call-to-action](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/1939955/32eb2ce8-8e54-4e61-ad50-57f6b9b23d18.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/1939955/32eb2ce8-8e54-4e61-ad50-57f6b9b23d18)  ### Recent Posts ### Posts by Topic - [DNA Analyzer (49)](https://blog.seqgen.com/topic/dna-analyzer) - [Others (42)](https://blog.seqgen.com/topic/others) - [Crossword Puzzle (11)](https://blog.seqgen.com/topic/crossword-puzzle) - [3730 Series Genetic Analyzer (10)](https://blog.seqgen.com/topic/3730-series-genetic-analyzer) - [Tecan Freedom Evo (10)](https://blog.seqgen.com/topic/tecan-freedom-evo) - [3500 Series Genetic Analyzer (6)](https://blog.seqgen.com/topic/3500-series-genetic-analyzer) - 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Any product names, logos, brands, and other trademarks or images featured or referred to within the SeqGen website and/or on any social media forum are the property of their respective trademark holders or OEMs. These trademark holders are not affiliated with SeqGen or its website. These trademark holders do not sponsor or endorse SeqGen or any of its products or comments. The use of any trade name or trademark is for identification and reference purposes only and does not imply any association with the trademark holder of their product brand.