Thanksgiving is around the corner, and it’s the perfect time to pause, reflect, and enjoy some fun before the holiday rush begins. Between experiments, instrument checks, and project deadlines, take a well-deserved break with our November crossword puzzle — a Thanksgiving edition!
Are you an Applied Biosystems (ABI) 3500 Series user running into a frustrating error when trying to set up your sequencing run? You're not alone. We've seen an issue pop up where the software throws a "Could not create the view: An unexpected exception was thrown, java.lang.NullPointerException" error specifically when generating the 'Load Plates for Run' page. The rest of the Data Collection software seems fine—you can define plates, assign content, and navigate other menus. But that crucial step of linking the plate to the run is blocked. If restarting the instrument and computer hasn't helped, the cause is likely a surprisingly simple one: your Plate Record folder is full!
We’re excited to announce that SeqGen will be exhibiting at the 36th International Symposium on Human Identification (ISHI)! This year’s event will bring together leaders and innovators in forensic science — and we can’t wait to connect with everyone attending.
As the days get shorter and you settle in for a busy fall analysis schedule, the last thing you need is a disruption. If your Applied Biosystems (ABI) 3730 DNA Analyzer is stuck in initialization with that persistent yellow indicator light, don't panic. The fix might be as simple as replacing a cheap, little component: a fuse!
Fall is here — bringing cooler days, cozy layers, and a much-needed pause between the busy months ahead. This month’s Lab Fun Break celebrates the best parts of the season: vibrant colors, crisp mornings, and time spent outdoors.
September is here, and that means football season is officially underway! 🏈 To celebrate the NFL kickoff, we’ve created a special crossword puzzle that blends your favorite teams, positions, and plays with a playful nod to lab life.
To our valued customers,
You may have received information regarding third-party services. We understand you want to ensure your instrument receives the best possible maintenance. Therefore, we urge you to contact us for a fact-check before making any final decisions.
Are you seeing the frustrating error message "C:\ProgramData\Tecan\EVOware\Intro.ini is missing or incorrect" when you power on your instrument? This issue can be caused by an improper shutdown of the software or the system, which can corrupt or delete critical configuration user record files.
Are you a Tecan user who's encountered the frustrating "Error while connecting to MCS server: Invalid pointer" message when launching your EVOware Standard software? This issue can seem daunting, but it's often caused by improper shutdowns, driver conflicts, or hardware connection problems. This blog post provides a step-by-step troubleshooting guide to help you get back up and running.
Encountering an error message like "EVO_EVO_013_230: Te-Motion error" on your channel/cable assembly can be frustrating, especially when it prevents you from using the instrument. This error often appears to happen randomly, sometimes during initialization or in the middle of a script, particularly when the system is aspirating, dispensing, or picking up a Diti tip. While a simple restart might clear the error temporarily, it often returns and eventually becomes permanent.
