Moving Your Machine Doesn't Have to Be Stressful

19 May 2016
 
Isn’t it convenient how everyone you know seems to be “busy” when you could really use their help to move? Moving, although an exciting time, can also be a stressful time. It’s hard enough trying to shove a giant couch up a stairwell, so we understand that moving sensitive lab equipment will certainly give you a few gray hairs. Moving equipment can put a halt to operations, which can temporarily pause a vital revenue stream.
 
As much as you’d like to snap your fingers and just enjoy the new location of your lab equipment, we seem to be out of genie lamps at the moment. But don’t worry, we’re here to help make your moving process as hassle-free as possible. At SeqGen, we know how important it is to complete the move quickly AND carefully in order to get your business back up and running as smoothly as possible. We are frequently hired to help with these tricky moves. Every move is different, but we have learned what questions to ask, and what it takes to make sure everything will go off without a hitch.
 
Here are some helpful tips to consider when moving your sequencer or qPCR machines:
 
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Is It Time To Upgrade My Equipment?

12 May 2016

 

No matter how big your lab is, you’ve probably asked yourself this question. It’s difficult to decide whether to continue on with the sequencer or qPCR you know and love, or go with the powerful new technology. When you start to consider things like service plans and the hassle of changing equipment, it can feel like an overwhelming decision. To make the right decision, there are a few things you should consider.

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A Company You Can Count On

04 May 2016

 

The most important thing from a servicer is support. Not just any support, but quick support and results. At SeqGen, our engineers are not only experts in their field with Masters Degrees in biology or engineering, but they’ve also been immersed in our culture of superior customer service.

Too often, mergers and acquisitions leave customers high and dry, without any kind of support for their machines and resources. It’s our job and number-one priority to care about you, and make sure you know that when you work with us, you are never just another client number.

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Capillary Leak Detected

27 April 2016


A recurring problem that we have seen of late is an error message stating: “Capillary Leak Detected”, but the capillary array is not necessarily due for replacement. If you’re like most people, you want to try everything you can before you order a new one (which could cost you thousands).

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Prolong the Life of Your Machine with Preventative Maintenance

20 April 2016

Your sequencer is a lot like a car. It requires regular routine maintenance to ensure that all of the moving parts are working like they should be.  And just like a car, if you take care of your machine and perform regular maintenance, you can expect it to run properly for many years to come.

A coverage plan from SeqGen comes with one preventative maintenance visit per year; however, you can perform some of these functions yourself. To assist you, we’ve listed a few of the common problems and errors that can be avoided with preventative

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4 Benefits of Using a Third Party Service Provider

13 April 2016

Protecting your sequencer or qPCR is no laughing matter. For many labs, the smallest problem can cause days of downtime. Although it is impossible to avoid all of these issues, a coverage plan with SeqGen will minimize downtime so you can get back to your samples.

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Worried About Continuing Maintenance on your 3130 or 7900HT?

06 April 2016
 

We’ve got you covered.


Starting in January of 2017, ThermoFisher/Life Technologies has announced that they will no longer service the ABI 3130 or 3130xl Genetic Analyzers. Their plans for the continuing maintenance of the 7900HT will also follow suit in the next couple of years.

If you have one of these machines, you’ve probably already gotten something from ThermoFisher stating that you will have to upgrade to new technology, like it or not.

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Is Your Lab Equipment Properly Protected?

31 March 2016

Equipment downtime is the worst. Work backs up, your lab is losing money and on top of it all, you’re just plain bored.

With so many moving parts, these complex machines need routine maintenance to ensure they are in proper working condition. If you don’t have an adequate coverage plan on your equipment, it could mean many more down days for your lab.

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Does Your Sequencer Still Think It's Spring Break?

22 March 2016

It’s that time of year again. The grey clouds are parting and the sun is poking its head out at long last. Spring break is here, and for a lot of people, that means turning your sequencer off for a while.

But what happens when you return to your lab with a nice tan, ready to work, and your sequencer wants a little more time off? Instead of starting up normally, your machine won’t connect to the computer, and all you see is that flashing yellow light.

We usually see this error in couple different instances. 

 

 

 


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CRISPR: Changing the Game of Genetics

03 March 2016
You’ve probably heard of CRISPR technology and the promises it holds for the field of genetics. Although scientists have been working with genomes for some time now, this new tool has been predicted to transform the future of biology, and this breakthrough is getting a lot of media hype now for its potential uses. It allows scientists to edit genomes with extremely increased accuracy and flexibility.
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SeqGen is an independently owned and operated provider of repair services and refurbished laboratory equipment. Any product names, logos, brands, and other trademarks or images featured or referred to within the SeqGen website and/or on any social media forum are the property of their respective trademark holders or OEMs. These trademark holders are not affiliated with SeqGen or its website. These trademark holders do not sponsor or endorse SeqGen or any of its products or comments. The use of any trade name or trademark is for identification and reference purposes only and does not imply any association with the trademark holder of their product brand.