I do not know why this happens, but service issues seem to run in cycles at SeqGen. Lately we’ve been hearing quite a bit about your 3730 autosamplers. Maybe your machines are still “falling back”! At any rate, we would like to share some interesting tricks that may help you get those “pesky” autosamplers working again.
Let’s dig into two of the more common issues and discuss what might be the possible problems.